Overview:
At K-Beauty Shine, your satisfaction is our priority. We stand behind the quality of our products, and we want you to be happy with every purchase. If you’re not completely satisfied, we offer a flexible return policy under the conditions outlined below.
Return:
- Returns are accepted within 7 calendar days from the date you receive your order.
- After 7 days, unfortunately, we cannot offer a refund or exchange.
Return Conditions:
To be eligible for a return:
- The product must be unused, unopened, and in its original packaging.
- Items must be in the same condition as when received.
- Returns must be accompanied by proof of purchase (order number or invoice).
- Opened or used beauty products cannot be returned due to hygiene regulations.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5 to 10 business days, and a credit will be applied to your original method of payment.
Return Shipping
- The customer is responsible for return shipping costs, unless the item is defective or sent in error.
- We recommend using a trackable shipping service.
NEED HELP?
To initiate a return, please contact us via:
📧 Email: [email protected]
WhatsApp: +971-503809267
Please include your order number and photos of the item (if damaged or incorrect).