1. How long does shipping take?
Domestic (UAE): 2 to 3 business days
International (GCC): 5 to 7 business days
Orders are processed within 1 business day.
2. Do you offer free shipping?
Yes! We offer free shipping on all UAE orders above AED 250.
3. Can I return a product?
Yes, products can be returned within 7 days of receiving your order, as long as they are unopened and in original condition.
Please refer to our Return Policy for full details.
4. How can I track my order?
Once your order is shipped, you will receive an email with tracking details. You can track your shipment through the provided link.
5. Are there customs or taxes for international orders?
No. The price you see at checkout is the final price — no extra fees or surprises.
We cover customs for Gulf countries.
6. Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, please contact us immediately. Once shipped, it cannot be modified or canceled.
7. How can I contact you?
You can reach us via:
📧 Email: [email protected]
WhatsApp: +971-503809267